Less than 5 percent of customers who buy through Amazon take the time to leave feedback. For the two million third-party merchants who account for more than 40 percent of all Amazon transactions, this ...

(Bloomberg) -- Amazon.com Inc.’s reputation as a reliable provider of cloud services took a hit on Monday when an outage lasting some 15 hours disrupted the operations of hundreds of companies, ...

In the realm of e-commerce, your reputation can be everything. For Amazon sellers, customer reviews shape perceptions, drive sales, and ultimately dictate success. However, a few negative reviews can ...