Best Buy laid off Geek Squad field agents, home-theater repair technicians and phone support specialists last week, according to current and former employees. The layoffs come amid a restructuring ...

Best Buy, the Minnesota-based retail giant, has opted for a significant change in its operational strategy, resulting in the layoff of Geek Squad field agents, among others, as the company transitions ...

Best Buy’s Geek Squad will no longer be an authorized service provider for Samsung devices. This means Best Buy will no longer have access to genuine parts, tools, or training for Samsung phone ...

Best Buy, in a shift toward AI, laid off Geek Squad field agents, home-theater repair technicians and phone support specialists last week, according to current and former employees. The ...