Mismanaged conflict in the workplace can lead to decreased productivity, low morale, and even turnover. Implementing effective conflict resolution strategies can transform potential setbacks into ...

Forbes contributors publish independent expert analyses and insights. Anna Shields, organizational conflict and workplace mediation expert. This article is more than 2 years old. Building our ...

Forbes contributors publish independent expert analyses and insights. Anna Shields, organizational conflict and workplace mediation expert. Leaders need to ensure that processes are in place to aid ...

Whether you are a VIP in the C-suite or a frontline department manager, understanding how to effectively manage workplace conflict is critical for personnel and organizational success. The Fast ...

Conflict resolution is a way for two or more parties to find a peaceful solution to a disagreement among them. When a dispute arises, often the best course of action is assertive communication that ...

The Mediation, Conflict Resolution, and Restorative Practices (MCR) Initiative assumes that conflict is an inevitable part of any organization, and that the existence of conflict is not problematic.

As an American diplomat in India, Guatemala and Ecuador, as well as a Foreign Service Officer negotiating with unions and management within the U.S. State Department, I spent a lifetime learning the ...