TROY, Mich.--(BUSINESS WIRE)--The median age of first-time home buyers has increased to 33 years, the oldest age on record since the National Association of Realtors began tracking this data in 1981.

While digital transformation has generated vast amounts of insurance-related data, the ability to deliver added customer value and improved customer service requires investment in the right technology ...

OMAHA, Neb., Nov. 22, 2022 /PRNewswire/ -- Travelex Insurance Services has earned a prestigious Bronze Travvy Award in the category of Best Travel Insurance Provider–Customer Service. The company ...

Mercury joins nationally recognized financial services brands, such as American Express and Capital One in USA Today's ranking. Launched in 2026, the ranking is based on one of the most comprehensive ...

The largest property and casualty insurance company in the U.S., State Farm® has been issuing auto policies since 1922. It's praised for its customer service, earning high scores on J.D. Power's auto ...

Insurers' tech executives say alignment of data strategy and data-led approaches can optimize average handling of ...

As the national winner, Wiley received a $2,000 cash award , a gold and diamond lapel pin , and permanent recognition on the Outstanding CSR of the Year sculpture at the Risk & Insurance Education ...

BOZEMAN, Mont.--(BUSINESS WIRE)--Quiq, the trailblazing conversational customer experience (CCX) platform, is proud to announce that LOOP insurance is live with a customer-facing AI Assistant, built ...

Chris Hodges is a Vice President leading JD Power’s Customer Experience Solutions practice. His focus is helping clients drive top-line revenue growth and increase operational efficiencies with ...