Christy Prince’s new GE refrigerator hasn’t worked for three months. Should GE replace the appliance? Q: I purchased a new GE refrigerator three months ago. The refrigerator portion stopped cooling ...

Michelle Hughes just spent $677 to have a Sears technician repair her GE refrigerator. It doesn’t work. Does she still have to pay for the repair? QUESTION: We had a Sears technician come to our home ...

Q: I’m writing to you to request assistance in resolving my claim for the GE Fit Guarantee. I purchased a GE 30-inch single wall oven last year to replace a 25-year-old GE 30-inch single wall oven.

Appliances can be expensive so when they break, it can be irritating. Many people pay for extended warranties, but as one woman found out, sometimes those warranties do not make it any easier to get a ...