"Jonas Chorum integrates with Ariane for improved guest experience" was originally created and published by Hotel Management ...

ATLANTA--(BUSINESS WIRE)--Hotels have come a long way from placing QR codes in rooms for digital menus or relying on repetitive AI-generated text message pings. Today, Product Genius, an AI-powered ...

Marble bathtubs overflowing with lavender-scented suds. Overstuffed, vintage sofas that lean more old folk than opulent. These are some of the hallmarks — and hiccups — of heritage hotels. Of the 25 ...

In a world where connectivity is king, hotels face an ever-evolving landscape of guest expectations. As the industry adopts cloud-based solutions to meet these growing demands, new standards are being ...

Unfortunately, when one hotel guest booked a hotel with points recently, he arrived at the hotel to discover that his ...

Hotel linen plays a crucial, yet often overlooked, role in guest experience, acting as the first non-verbal communicator of ...

Customer satisfaction, reservation rates and profits—the cornerstone elements of a successful hospitality business—are increasingly determined by a hotel's ability to deliver an elevated guest ...

Questions around the predictability of supply chains continue to underpin a difficult hotel operating environment. Furthermore, guest expectations have become much more nuanced and personalized than ...

Blackout curtains are not just a design element. They are an important feature that improves comfort, privacy and energy ...

Best Western Plus Accra Beach Hotel has unveiled a series of festive customer engagement activities aimed at strengthening brand positioning, enhancing the guest experience, and driving increased ...