Shadow testing can compare a candidate AI agent on real traffic—but only if proposals, policy decisions, and side effects are ...

Just as shadow IT is the practice of employees using parallel, unsupported tools and platforms for their work instead of working within sanctioned enterprise technology, shadow AI is the practice of ...

Forbes contributors publish independent expert analyses and insights. I write about innovation, the future of work and remote work. Capable of automating tasks and taking actions autonomously, AI ...

Your workforce is building agents in Salesforce Agentforce, Microsoft Copilot Studio, Cursor, Zapier, Retool, and a dozen other tools, often without visibility or approval from IT or security. For IT ...