The New Orleans Sewerage and Water Board has inked a contract for a $67 million, citywide water meter replacement project, the utility’s solution for long-standing billing accuracy problems. The new ...

The Sewerage and Water Board picked a contractor Wednesday to install electronic water meters at New Orleans homes and businesses, moving forward on its plan to fix a notoriously error-prone billing ...

It took over a week, but Sue Sanders finally got Xcel Energy to send a contractor to repair a part broken by a contractor attempting to replace a smart meter. Sanders was initially informed by an Xcel ...

KPRC 2 Investigative reporter Amy Davis uncovered billing problems in a years-long investigation. She explains who will get the new meters and what it means for customers’ water bills. The $8.5 ...

DENVER — After seeing a smart meter on TV for another Xcel Energy story, Rick Negreann and his wife, Rae, realized they didn't have one on their home. They're lucky, because their nephew is a 9NEWS ...