Consumer Reports exclusive survey data provides information on new and used car reliability and owner satisfaction on more ...

More than 75,000 vehicle owners across all major manufacturers have had their say, and two brands and one individual model stand atop the list of customer satisfaction.. Autobytel Inc. and AutoPacific ...

Owning a car is expensive, but it's not just vehicle prices that are driving up costs. Insurance premiums rose 18% between 2026 and 2025, hitting an average of $194 per month, according to the car ...

Vehicle inventory low, vehicle transaction prices high, customers fretting … welcome, J.D. Power, to the era of supply and demand. In a recently published survey from one of the auto industry’s top ...

TROY, Mich.: 7 Nov. 2024 — Customer satisfaction with the vehicle purchase process continues to rise as new-vehicle inventory and pricing improve year over year, according to the JD Power 2024 U.S.

TROY, Mich.--(BUSINESS WIRE)--As more battery electric vehicle (BEV) models become available for purchase, owners’ satisfaction with their overall experience is shifting to more traditional factors ...

A third option, certified pre-owned (CPO) cars, splits the difference. CPO cars have typically been returned at the end of a three-year lease and are inspected by the dealership to address any ...

Customer satisfaction with the vehicle purchase experience has declined for the first time in more than 10 years, according to the J.D. Power 2022 U.S. Sales Satisfaction Index (SSI) Study, SM ...