My former supervisor and I used to rely on instant messaging as a critical application to get our jobs done. As Web site managers, we could run through the site code together in one window and in ...

Instant messaging (IM) conjures up images of bored teenagers using a software-based gossiping tool. Most IM programs are free, and few competing products can talk to one another, making skeptics ...

As an IT manager, you like to think you run a tight ship. Antivirus updates come often, unsanctioned software downloads are forbidden and spam filtering is your No. 1 pastime. Then imagine your ...

These days, we take internet-based chatting for granted. We're spoiled by a massive (and admittedly fragmented) ecosystem of direct messaging (DM) services on our phones and PCs, ranging from WhatsApp ...

Many people were surprised to hear recently that ICQ -- the once-popular instant messaging (IM) client -- will shut down on June 26. I suspect more people were surprised to hear that ICQ (supposedly ...

One of the internet's oldest instant messaging services, ICQ, is closing down. Credit: Costfoto/NurPhoto via Getty Images One of the oldest, still-running online platforms is finally closing its doors ...

AOL Chairman Steve Case and crew are stalling the advancements needed for instant messaging to reach its full potential. If AOL doesn't wake up, and fast, by truly opening up interoperability between ...