SynergySuite has secured $12 million in new funding to advance its AI-powered back-of-house platform, underscoring the growing appetite among investors and restaurant operators for practical ...

Starfleet Research, the IT market research division of Starfleet Media, has released a new eBook, The Future of Fast: How QSRs Are Scaling Smarter with Handheld Ordering and Self-Service Kiosks. The ...

Beijing’s E-Town technology hub has unveiled a dining experience that blends theatrical spectacle with operational automation ...

Rising food costs, labor shortages, and tight margins have become everyday challenges for restaurant operators. Delivering a ...

MarginEdge, the leading restaurant management and bill payment platform, has announced the expansion of its AI offerings with ...

McDonald’s is undertaking a multi-year transformation aimed at improving the customer experience, strengthening loyalty ...

Jack in the Box Inc. is turning to an integrated playbook of technology upgrades, value promotions, and operational ...

Tattle, a New York–based customer experience (CX) software provider for multi-unit hospitality operators, has secured $5 million in new funding from existing investors Flow Capital and Contour ...

Fast-casual sandwich chain Potbelly is turning its investments in technology and store design into measurable growth, ...

Full-service restaurant chain Denny’s, with 1,558 restaurants worldwide, comprising 1,474 franchised/licensed locations and ...

Loyalty programs are evolving again. After a decade dominated by branded mobile apps that rewarded guests for scanning ...

Fast-casual rivals Chipotle Mexican Grill and Cava Group have taken an unusual step for direct competitors by joining forces to back the same technology startup. Their shared partner is Hyphen, a San ...