Gladys Antelo-Allen, associate director of education and training at Camden Coalition, dives into the foundational skills in complex care that can enhance provider education and facilitate trusting ...
As a doctor in the hospital medicine unit at Massachusetts General Hospital, Kathy May Tran has been taking care of COVID-19 patients throughout the pandemic, overseeing their care from the moment ...
The concept of a skill matrix was introduced when a manager’s supervisor asked about coverage during vacation and whether a matrix of key competencies was in place. This highlighted the importance of ...