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Is PEGA a CRM Tool or a BPM Tool? 🤔 | 60-Second Explanation
Is PEGA a CRM Tool or a BPM Tool? 🤔 This is one of the most frequently asked PEGA interview questions. In this short video, you'll learn the difference between CRM (Customer Relationship Management) and BPM (Business Process Management) and understand where PEGA fits. What is CRM? What is BPM? Why PEGA is primarily a BPM platform How PEGA ...
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